Forrester Research

This award-winning100%-open-office workplace bursts with personality and fosters a strong sense of community.

Significant emphasis is placed on ready access to video conferencing and other audio-visual resources, as everyone works on a laptop and work is done wherever it is most efficiently accomplished – not just at the individual’s desk.

All conference rooms are named for Rock ‘n Roll stars, with all floors themed by decade.

Ten years after we designed Forrester Research’s 120,000-square-foot headquarters in Cambridge, MA, the lease was expiring and Forrester needed more space. MPA helped design a new workplace strategy and select a new site for the company to continue its growth.

Ultimately, the decision was made to move to a “build-to-suit” location where they could customize a six-story, 186,000-square-foot building to accommodate their needs.

Forrester has a unique culture: there is not a single private office in the entire company. Everyone works in open “pods”: communities of low, flexible workstations defined by the placement of “team rooms” and other community spaces.

Forrester Research’s “personality” pervades the space. Forrester believed in the importance of creating a “buzz” at the heart of their space, enlivening the atmosphere and promoting a sense of interaction; MPA created a dramatic staircase and reception atrium to support that “buzz.”